Frequently Asked Questions
Doubts? We have answers for you.
1. What is physiotherapy?
Physiotherapy is a specialized healthcare service that helps restore movement, relieve pain, and improve physical function through evidence-based treatments. At Heal Physio Rehab, we use advanced therapies like INDIBA Radiofrequency, ReOxy IHHT, and Shockwave Therapy to accelerate recovery and enhance rehabilitation for injuries, post-surgical recovery, and chronic pain management.
2. How can physiotherapy help with pain management?
Physiotherapy provides non-invasive pain relief through manual therapy, therapeutic exercises, and advanced modalities like Shockwave Therapy and INDIBA RF, which promote deep tissue healing and reduce inflammation. Whether it’s chronic pain, sports injuries, or post-surgical recovery, our personalized treatments ensure long-term relief and improved mobility.
3. Can physiotherapy be claimed under insurance?
Yes you can! Most outpatient cases with Doctor's referral is eligible for insurance claims. However, other factors may affect the claim (eg; insurance covers only up to 90days post procedure, doctor's referral, different insurance plans). Do check with your insurance provider for confirmation.
4. Why is early physiotherapy important after surgery?
Starting physiotherapy immediately after surgery prevents stiffness, speeds up recovery, and restores strength. Delayed rehabilitation can lead to complications like muscle atrophy, joint stiffness, and prolonged pain. Our post-surgical rehab programs focus on gait correction, mobility training, and advanced recovery techniques to get you back to your best.
5. Is Heal Physio Rehab link with any panel or TPA(Third Party Administrator)
Yes! We are affiliated with Health Connect, Medi Express Malaysia, Medilink Global, Micare (ongoing) and Perkeso(Ongoing). More panelship will be established soon to benefit more users of the public!
6. Is it necessary to get a referral before seeing a physiotherapist?
With Heal Physio Rehab, you can directly book an appointment with a physiotherapist without the need for a referral. Our physiotherapist will discuss your condition, assess and properly diagnose the condition before suggesting the necessary treatment for your condition.
7. My child's back looks bended sideways. Is that scoliosis?
Scoliosis is the abnormal sideways curvature of the spine. Girls between 10-16 years of age is more prone to scoliosis, on top of several other factors such as family history, gender, types of activities, etc. It is best to have the child checked by our professional physiotherapist.
8. How do I book an appointment?
Booking is easy! You can call us or WhatsApp Us at +6011-1687 9330. Whether you're recovering from an injury, managing chronic pain, or looking for advanced rehab solutions, our expert physiotherapists are here to help.
